Job description
Summary The Wikimedia Foundation is looking for an experienced mixed-method UX researcher (3-month contract) to extend our capabilities for doing qualitative and quantitative research to understand the experiences and needs of the humans who use and contribute to Wikipedia and the Wikimedia projects. As part of the Research group , the UX Research team leads UX research with the goal to improve user experiences and increase global usage. Reporting to the Manager, UX Research and working directly with another researcher on the team who will assist in scoping project work and with research operations as needed, you will be responsible for leading the execution of high-quality research that results in actionable insights that inform decisions toward our organizational objectives. The work for this role is expected to be primarily quantitative but may also include some qualitative research projects or components. Examples of the sort of quantitative and mixed-methods UX research projects we've done recently are a survey-based experimental study of attribution signals ( learn more ) and a mixed-method study to understand Wikipedia readers' use cases ( learn more ). This is a contract position to cover a staff leave. This role is part-time, with an expected average of 30 hours per week. Candidates must be available for critical meetings and synchronous work between 15:00 to 19:00 UTC. Availability to work outside of your local business hours may be needed at times during the data collection phase of studies or for occasional meetings with key stakeholders. You are responsible for: Coordinating work with the point of contact in the UX Research team, the rest of the team, and stakeholders to drive and support research projects. Supporting the UX Research point of contact in scoping projects as requested (e.g., to determine project goals, methodologies, logistics, and timelines). Developing an understanding of the product, its context, and the research objectives.