Job description
ABOUT DASH0 Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product that developers love - all with transparent pricing and cost-control built in. The Opportunity Dash0 is looking for Forward Deployed Engineers to work directly with our most strategic customers, helping them instrument, integrate, and get maximum value from the Dash0 platform. You'll sit at the intersection of engineering and customer success - writing real code in real customer environments. Unlike a traditional Solutions Architect role, this is hands-on engineering. You'll deploy OpenTelemetry instrumentation, build custom integrations, troubleshoot complex distributed systems, and feed product insights back to our Engineering team. If you love solving hard technical problems and working face-to-face with customers, this is the role for you. What You'll Do
Work directly with enterprise customers to deploy and configure OpenTelemetry instrumentation across their environments.
Build custom integrations, dashboards, and tooling to help customers realize the full value of Dash0.
Troubleshoot complex issues in distributed systems, Kubernetes clusters, and observability pipelines.
Lead proof-of-concept engagements and technical onboarding for strategic accounts.
Serve as the technical bridge between customers and Dash0's Product and Engineering teams - translating field observations into product feedback.
Contribute to internal tools, reference architectures, and documentation that scale the customer success function. What You Bring - 3+ years of experience as a software engineer, SRE, platform engineer, or in a customer-facing engineering role.
Strong hands-on experience with Kubernetes, cloud-native infrastructure, and distributed systems.
Familiarity with observability concepts - metrics, traces, logs - and ideally hands-on
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