Job description
About Bobtail Bobtail is dedicated to increasing happiness by eliminating inefficiencies in the supply chain. We envision a supply chain without friction, fraud, waste, and abuse where companies succeed based on the value they create. We work in a unique way at Bobtail, where we value teams over individuals and encourage experimentation and iteration to constantly improve. Teams are given flexibility in working towards a shared purpose and given the freedom to decide how they will accomplish their goals. If you are an out of the box thinker that takes a proactive approach in collaborating with others to solve problems and achieve your goals - we would love to talk to you. The things we value: Mission Teams over individuals Collaboration Communication Iteration Experimentation and failing fast Initiative and solutions oriented approach Documentation Data Mental health and work life balance Diversity Transparency You should apply if you are/have: Sales skills 1-3 years of experience in SaaS and B2B environments Excellent English and Punjabi proficiency - written and verbal communication skills 1-3 years of proven experience in retention Bachelor's Degree in relevant fields (business, marketing, customer service) Prior US trucking industry experience is a plus Qualities and Attributes Active listening skills Good time management Great communication skills Persuasion ability Compassion Critical thinking and problem solving skills Good organizational skills Attention to detail Patience and resilience Willingness to go above and beyond Data orientation Ethical conduct Collaborative attitude Cultural sensitivity Adaptability You will be responsible for: Customer relationship management by maintaining long-lasting relationships, monitoring customer adoption and satisfaction through customer outreach. Collaborating with team members to decrease churn, increase retention rates and improve brand loyalty Troubleshooting problems; addressing customer issues, complaints and