Job description
BUILT WORLD https://www.miter.com/resources/a-better-built-world/ At Miter, we're on a mission to help construction contractors build with confidence. If we're successful, we'll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc. For decades, construction and field services contractors have had to run their businesses on outdated software: clunky, on-premise systems created in the 1980s and 1990s. That's where Miter comes in. We're using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical https://www.miter.com/customer-story/marathon-electrical-contractors/, W.J. O'Neil https://www.youtube.com/watch?v=GNExtmeHcSg, and Truebeck Construction http://truebeck.com/ are building stronger teams, controlling job costs, and accelerating jobsite execution. This idea is resonating. Since we launched in 2021, we've grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double-down on our momentum, we've raised $50M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we're just getting started.
WE WORK: Miter is hiring a Manager of Launch to lead our East team! As a Manager of Launch, you will coach and develop a team of 8-10 Launch Managers responsible for onboarding customers onto Miter's software, while also engaging directly with high-priority customers and driving improvement on key performance metrics. You'll collaborate cross-functionally with Sales, Product & Engineering, and Customer Support teams to ensure a seamless onboarding experience that sets customers up for long-term success. Success in this role requires the ability to navigate ambiguity, bring structure to unstructured situations, and scale effectively while holding a team to consistently